CBTNuggets – Professional Scrum Master II (PSM)

This PSM II training is designed for Scrum practitioners ready to tackle harder problems that go beyond the basics. PSM II tests whether you can apply the Scrum framework when things get complicated, with real teams, resistant organizations, and breakdowns in communication. This course covers applying Scrum with depth, developing self-managing teams, coaching and leadership styles, systems-thinking, stakeholder dynamics, and technical risk. Earn your Professional Scrum Master II certification and advance your leadership career.

What you’ll learn
⚡ Apply Scrum values and empiricism to complex, real-world team situations
⚡ Coach teams toward self-management using practical facilitation techniques
⚡ Distinguish between leadership styles and choose the right approach for each context
⚡ Handle organizational challenges and manage difficult stakeholder dynamics
⚡ Identify and reduce technical risk within a Scrum environment
⚡ Recognize organizational patterns that block Scrum and work to shift them

Do I need to have my PSM I before taking this course?
You do not need PSM I as a formal prerequisite, but you should have a solid working knowledge of Scrum before you attempt PSM II. The assessment assumes you already understand the framework’s structure and events. If you are still learning the basics, start with PSM I first. This course is not an introduction to Scrum.

How hard is the PSM II exam compared to PSM I?
PSM II is significantly harder. PSM I checks that you know the roles, events, and artifacts. PSM II uses scenario-based questions that require you to reason through messy situations with no obvious right answer. The questions test judgment, not recall. You will need to think about what a skilled Scrum Master would actually do, not just what the Scrum Guide says.

What does the PSM II exam format look like?
The PSM II assessment is 30 questions, timed at 90 minutes, and requires an 85% passing score. Many questions are scenario-based with multiple correct answers, which means partial credit is possible but so is partial loss of credit. Because the questions are situational, preparation that focuses only on memorizing definitions will not be enough. You need practice with how to think through the scenarios.

Is the Professional Scrum Master II certification worth it?
It depends on what you want to do with it. PSM II signals that you can handle more than basic Scrum facilitation. It shows you understand people dynamics, organizational change, and coaching. If you work with leadership, run retrospectives on struggling teams, or want to move into an Agile coaching or senior Scrum Master role, the credential is a useful signal. If you are early in your Scrum career, PSM I is the better starting point.

Is this course valuable for entire teams, or is it designed only for individual Scrum Masters?
Upskilling an individual improves one role; training an entire team changes how work actually gets delivered. When Scrum Masters, Product Owners, and Developers take this together, you eliminate the misalignments that cause missed sprint goals, bloated backlogs, and costly rework. Instead of wasting time debating process mechanics, teams learn to solve complex operational bottlenecks as a single unit. The business return isn’t just better-trained staff. It’s faster cycle times, predictable release schedules, and significantly lower delivery risk across your organization.

Who is this training for?
This course is for working Scrum Masters with at least a year of real-world experience who want to earn the Professional Scrum Master II certification. It is the right fit if you already know the Scrum framework and want to sharpen your ability to coach teams, handle organizational friction, and pass a genuinely difficult exam.

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